Refund Policy

1. Free trial first

We offer a free plan and sample free simulators so you can evaluate the platform before paying. We encourage you to try these before purchasing a paid plan.

2. Cooling-off period

If you are not satisfied with a paid plan, you may request a refund within 7 days of activation, provided you have not substantially consumed the content (e.g. downloaded large amounts of material or completed a certificate).

3. How to request

Email support@kalviyogi.com from your registered email with your transaction reference and reason. Approved refunds are processed to the original payment method within 7–10 business days.

4. Non-refundable cases

• Requests made after the 7-day window.
• Institution / bulk licences (governed by the signed agreement).
• Accounts suspended for violating our Terms.

5. Renewals

Plans show a visible expiry date. You will see a renewal reminder before expiry. We do not auto-charge unless you explicitly enable a recurring payment method.

6. Contact

For any billing question, reach us via the Support page.